Proton Unveils Operational Initiative To Improve Service Centres Performance
An official media tour was arranged to introduce this initiative at The Apple Auto Services & Tyres, a Proton authorized dealer located in Bangi. The tour was attended by Proton Edar Sdn Bhd CEO Roslan Abdullah, Vice President for Sales & After Sales Edmund Lim, and After Sales Director Wan Hazran Wan Mustafa.
The future Dealer Management System (DMS) integration, technician competencies, upholding high-quality service procedures, and building brand trust are among the focus areas.
Securing preferred appointment times and matching service procedures to customer demands are two strategies included in this initiative. POE places a strong emphasis on technician development, with extensive training programs guaranteeing ongoing skill advancement.
Mr. Roslan Abdullah further highlighted, "PROTON has already undergone major transformations, with network rationalisation and parts warehouse expansion. Our comprehensive network rationalisation ensures optimal coverage, being the largest 3S/4S network of 155 outlets, we are well-positioned to meet and exceed customer
Expectations."
On the parts availability, he stated, "Our increased warehouse capacities have significantly reduced lead time delivery by at least 30%, enabling us to store more parts, streamline order processing, handle overseas shipments, and maintain larger stocks of critical items for quicker customer repairs. 
“It's our way of saying we're here for you, ready to keep you on the road with minimal disruption. We've strategically opened 2 new warehouses in Peninsular Malaysia, along with a new warehouse in East Malaysia, Kuching and soon to be launched Kota Kinabalu, catering to parts demand and supply in that region."
Written By
Anis
Previously in banking and e commerce before she realized nothing makes her happier than a revving engine and gleaming tyres........
JPJ Running Numbers
KUALA LUMPUR
VRT4934
SELANGOR
BSU3493
JOHOR
JF5210J
PULAU PINANG
PSG3210
PERAK
APM1537
PAHANG
CFH9844
KEDAH
KGJ4157
NEGERI SEMBILAN
NEM2445
KOTA KINABALU
SJU5013
KUCHING
QAB7415P
Last updated 10 Oct, 2026
Fuel Price
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RON 95
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+1.38
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RM 7.20
+2.20
VPR
RM 8.23
+2.00
Diesel
EURO 5 B10
RM 5.12
+2.08
EURO 5 B7
RM 5.32
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Last updated 30 Apr, 2026
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