Singaporeans Push For VEP-RFID System Improvements

With full enforcement of the Vehicle Entry Permit (VEP) starting yesterday at Malaysia-Singapore checkpoints, many Singaporean drivers are calling on authorities to fix glitches in the system, especially how it works with the Touch ‘n Go app.

At the VEP registration centre in Danga Bay, Bernama observed long queues forming as early as 8:30 AM. Drivers were rushing to complete their registration, get their RFID tags installed, and sort out app-related problems.

One of them, 60-year-old Mohd Nagit Kassim, said the initial registration last November went smoothly, but syncing the RFID tag with the app has been a headache.

“The registration itself was easy, no issues there,” he said. “But when we tried to update it through the app, it just didn’t work. We’re worried it’ll cause problems at immigration. My wife and I tried several times at home, but gave up and came here instead.”

Another driver, Sunny Koh, 56, shared the same frustration. “I registered last year with no issues. But the RFID still won’t connect with the app. That’s why I’m here—trying to get it fixed before I travel.”

Fauziah Alias, 59, echoed their concerns. “I did my registration a while ago, but the RFID still doesn’t link. Each person takes around 30 minutes to process—I’ve been here since 8 a.m. There are so many of us with the same problem. The system really needs to be better. No one wants delays or fines.”

As of June 29, around 42,000 Singaporean private vehicles, about 17% of the 248,504 issued, still hadn’t activated their RFID tags, according to Bernama.

Drivers without a valid VEP could be fined RM300 on the spot under Section 66H(7) of the Road Transport Act 1987 and won’t be allowed to leave Malaysia until the fine is paid and the tag is activated.